I have a Logitech keyboard and a mouse pair (keyboard K270 and mouse M185) that are paired to a single non-unifying receiver, and they work (I bought them together as a pair). Now one button in the mouse stopped working so I bought a new M185 mouse, but I can't pair it with the older receiver using Logitech's Connect Utility (version 2.30.90). I do as the instructions say (turn it off then on again) but the utility doesn't recognize it (I tried this strategy to re-pair the older keyboard and it worked). The new mouse works with its dedicated receiver that came with it, so I know that the mouse is OK. But why can't I pair it with the older receiver (with or without the keyboard)? I also tried pairing the keyboard with the new mouse's receiver, but failed (the Connect Utility doesn't recognize that receiver at all - it says no receiver is connected - although the mouse is working just fine with it). Is there any way to pair the old keyboard and the new mouse with the same non-unifying receiver? What other alternatives do I have besides plugging to receivers simultaneously?
asked May 4, 2023 at 18:32
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Try different peering software - support.logi.com/hc/en-us/articles/… is, I believe recommended.
Commented May 4, 2023 at 20:06
@davidgo - Same problem. With the keyboard's receiver, it won't pair the mouse, and with the mouse's receiver it won't even recognize the receiver (again, although mouse is functioning)
Commented May 4, 2023 at 20:18